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§ Warranty

Warranty & returns

Every car comes with a 7-day return window and a 90-day limited warranty, at no extra cost.

Included with every car

Return window
7 days
Limited warranty
90 days or 3,000 mi

The warranty ends at whichever limit comes first.

Extended service contracts

If you want cover beyond the included warranty, you can buy an extended service contract from a third-party provider. The price depends on the car and the length of cover. Ask your agent for a quote when you book.

What is not covered

  • Wear items such as brakes, tyres, wiper blades, bulbs and clutch linings
  • Damage from accidents, misuse, neglect or modifications made after purchase
  • Routine servicing, fluids and filters
  • Cosmetic items: paint, trim and upholstery

How to make a claim

  1. Email admin_prime_choise@yopmail.com or call us, and tell us the car and the problem.
  2. Stop driving the car if a warning light tells you to, and bring it in when we agree a time.
  3. We diagnose the fault and repair covered parts at no cost to you. If a repair is not covered, we tell you the price before we start.
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Warranty & returns · Prime Choice